Chicago FMR (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information through our website and related services.
We may update this Policy from time to time. The date at the top of this page indicates the latest revision. We encourage you to review this Policy periodically to stay informed about how your information is handled.
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site or submitting any personal information.
1. What We Collect
Personal Information
Your name, phone number, email address, mailing address, and any other personal details you provide when filling out forms, requesting appointments, or contacting us.
Account Information
Information submitted through patient portals, scheduling tools, or account-based features on our website.
Usage Data
Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, device information, and referral sources.
Location Information
Approximate geographic data based on your IP address or browser settings.
Communication Records
Records of calls, appointment requests, messages, email inquiries, and SMS interactions with our office.
2. How We Use Your Information
We use your information to:
- Provide and improve our dental services
- Personalize your experience on our website
- Handle transactions and support requests
- Send updates, notifications, and service messages
- Meet legal requirements and compliance obligations
- Analyze performance, protect against fraud, and maintain security
3. SMS Messaging
SMS Privacy Notice
SMS opt-in or phone numbers for SMS are not being shared with any third party and affiliate company for marketing purposes.
Consent Required
By providing your phone number and opting in, you consent to receive SMS messages from Chicago FMR.
Types of Messages
Appointment reminders, scheduling updates, care instructions, service-related notifications, and occasional promotional offers if you have opted in.
Message Frequency
Message frequency varies. Standard message and data rates may apply.
Opt-Out Anytime
Reply STOP to unsubscribe from SMS messages at any time.
Need Help?
Reply HELP or contact our office at +1 (630) 273-7004.
4. Sharing Your Information
We do not sell your personal information. We only share it when:
- Working with service providers (for example, payments, technology, or analytics)
- Required by law or government agencies
- Transferring data during business changes such as mergers
- Assisting in fraud prevention, cybersecurity, or safety matters
We will not sell or share your personal information with any unaffiliated third parties for marketing purposes.
5. Data Security
We use industry-standard safeguards to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure. We comply with HIPAA regulations and maintain strong administrative, technical, and physical protections for patient information.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for data processing
- Ask how we use and store your data
- Request a copy of your data
- Opt out of marketing communications
7. Links to Other Sites
While visiting our site, it is possible that you could be directed to other sites that are outside of our control. These other websites may send their own cookies to visitors, collect data, or solicit personal information. We encourage you to review the privacy practices of any third-party sites you visit.
8. Policy Updates
We may update this policy as needed to reflect changes in our practices or legal requirements. Changes will appear here with a new effective date. We encourage you to check back from time to time.
Contact Information
Questions about our Privacy Policy? Reach out to us.