Terms of Service

Please read these terms carefully before using our website and services.

These Terms of Service govern your use of Chicago FMR's website, SMS communications, and patient services. By using our website or contacting our office, you agree to these terms and all applicable laws.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Our Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or patient data
  • Interfere with or disrupt the operation of our website
  • Use the website to transmit harmful or malicious code
  • Misrepresent your identity or submit false information

3. SMS and Communications Consent

By providing your mobile number, you consent to receive SMS messages from Chicago FMR for:

  • Appointment reminders and confirmations
  • Scheduling updates and changes
  • Patient instructions and care information
  • Treatment follow-up communications
  • Promotional offers (if opted in)

Message Frequency

Message frequency varies. Message and data rates may apply.

Opt-Out

You may opt out at any time by replying “STOP” to any message.

Help

For help, reply “HELP” or contact our office at +1 (630) 273-7004.

4. User Responsibilities

As a patient or user of our services, you agree to:

  • Provide accurate personal and health information
  • Follow appointment guidelines and arrive on time for scheduled visits
  • Comply with recommended treatment plans
  • Notify our office of any changes to contact information or medical history
  • Respect our staff and other patients
  • Maintain the confidentiality of your account credentials

5. Website Content

Medical Disclaimer

All content on our website is for general informational purposes only and does not replace professional dental or medical advice, diagnosis, or treatment. Please consult our office or a qualified healthcare provider for advice regarding your specific condition.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Chicago FMR and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

7. Limitation of Liability

Chicago FMR and its staff are not liable for damages arising from:

  • Website use or inability to use the website
  • SMS communication delays or failures
  • Technical issues or website downtime
  • Reliance on online information
  • Scheduling errors or missed appointments

Emergency dental situations should be addressed by calling our office directly or seeking immediate medical attention.

8. Privacy and HIPAA Compliance

Chicago FMR complies with HIPAA regulations and maintains strict patient privacy standards. For details on how we collect, use, and protect your information, please review our Privacy Policy.

9. Third-Party Links

Our website may include links to third-party websites for patient convenience. Chicago FMR does not control, endorse, or take responsibility for the content, privacy practices, or accuracy of any third-party sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

10. Appointment Cancellation Policy

Patients are expected to provide at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in fees to cover reserved appointment time. Please contact our office as soon as possible if you need to reschedule.

11. Payment and Insurance

Patients are responsible for payment of services rendered. While Chicago FMR works with many insurance providers, patients remain ultimately responsible for all charges. Co-payments and deductibles are due at the time of service. Please contact our office for questions about accepted insurance plans and payment options.

12. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for any reason, including violation of these Terms of Service. Upon termination, all provisions of these Terms that by their nature should survive termination shall remain in effect.

13. Updates to These Terms

We may update these Terms of Service at any time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of updated terms. We encourage you to review these Terms periodically.

14. Governing Law

These Terms of Service are governed by the laws of the State of Illinois and applicable federal regulations. Any disputes arising from these Terms shall be resolved in the courts of Illinois.

Contact Us

For questions about these Terms of Service, please contact our office